Terms of Service

Monthly sales and specials

TERMS & CONDITIONS:

Cash and Carry: Payment in full within 24 hours of order being received. If payment is not received the goods will be deemed not sold and will be available for sale again.

Does not apply to delivery or assembly services

Does not apply to custom made furniture

Normal credit card fees apply

Best Price Guarantee

TERMS & CONDITIONS:

Product must be of the same or similar quality. (Eg 25mm top, solid backs, etc).

Competitors quote must be their standard price not a special discount.

Competitors quote must be in writing and not more than 7 days.

Cash, credit card, company or bank cheques only. No CODs or credit.

Refunds & Returns

We are not required to provide a refund or replacement if you change your mind.

You can choose a refund or exchange if an item has major problem

This is when the item:

  • has a problem that would have stopped someone from buying the item if they had known about it
  • is unsafe
  • is significantly different from the sample or description
  • doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.

Please keep your proof of purchase – eg your receipt.

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